privacy policy
privacy policy

privacy policy

Last Updated: August 25, 2026

Privacy Notice

This privacy notice describes how StayHere, The K4 Group, Vidhulu Group Inc ("we," "our," or "us") collects, uses, and protects your personal information when you visit stayhere.fun or book accommodations through our platform.

Information We Collect

Information You Provide Directly:
  • Name, email address, phone number, and mailing address
  • Reservation details including dates, property preferences, and guest count
  • Payment information (processed securely through third-party providers)
  • Communication records with our customer service team
  • Government-issued ID or verification documents when required
  • Guest reviews and feedback
Information Collected Automatically:
  • Device information and IP address
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies
  • Analytics data about how you interact with our site

How We Use Your Information

We use your information to:
  • Process and manage your reservations
  • Communicate with you about bookings, updates, and customer service
  • Send marketing communications about special offers and new properties (with your consent)
  • Improve our services and website experience
  • Comply with legal obligations and prevent fraud
  • Analyze usage patterns to enhance our offerings

Information Sharing

We do not sell or rent your personal information to third parties.
We share your information only with:
  • Property management systems (Jurny, Turno, AutoHost, Airbnb, Vrbo, Booking.com, and similar) to process bookings
  • Payment processors to handle transactions securely
  • Service providers who assist with email communications, analytics, and customer support
  • Legal authorities when required by law or to protect our rights
All third-party service providers are bound by confidentiality agreements and data protection requirements.

SMS and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Payment Security

Credit card information is processed directly by secure third-party payment processors. We do not store complete credit card numbers on our servers. All payment data is encrypted during transmission using industry-standard SSL/TLS protocols.

Your Rights and Choices

You have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Opt out of marketing communications at any time
  • Object to processing of your data for certain purposes
  • Request a copy of your data in a portable format
To exercise these rights, contact us at support@stayhere.fun or +1 (214) 506-0730.

California Privacy Rights (CCPA)

California residents have additional rights including:
  • The right to know what personal information is collected, used, shared, or sold
  • The right to request deletion of personal information
  • The right to opt out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

European Privacy Rights (GDPR)

For guests in the European Economic Area:
  • We process your data based on contractual necessity, legal obligations, and legitimate business interests
  • You have the right to lodge a complaint with your local data protection authority
  • You may withdraw consent at any time where we rely on consent as our legal basis
  • We retain personal data only as long as necessary for the purposes stated in this policy

Cookies and Tracking Technologies

We use cookies and similar technologies to:
  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Deliver personalized content and advertisements
  • Improve site functionality and performance
You can control cookies through your browser settings. Note that disabling cookies may limit some website features.

Data Retention

We retain your personal information for as long as necessary to:
  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements
Guest reservation data is typically retained for 7 years for tax and legal compliance purposes.

Security Measures

We implement administrative, technical, and physical safeguards to protect your information:
  • Encryption of data in transit and at rest
  • Access controls limiting employee access to personal information
  • Regular security assessments and updates
  • Secure data storage environments
  • Staff training on data protection practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
The K4 Group / StayHere
1305 Marines Dr, Little Elm, TX 75068
Email: support@stayhere.fun
Phone: +1 (214) 506-0730