Frequently Asked Questions
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🏠 Property Policies
Can I smoke inside the property?
No, smoking is strictly prohibited. Violation fee: $500
Are pets allowed?
No pets of any kind are allowed. Service animals are welcome with documentation. Violation fee: $1,000
Can I use drugs or engage in illegal activities?
Absolutely not. Any illegal activity will result in immediate police notification.
🧹 Cleanliness & Care
Should I leave my shoes outside?
Yes, please! This helps keep our floors clean. Thank you!
What should I do with dishes I use?
Wash them or load them into the dishwasher before check-out.
What should I do with used linens?
Simply leave used linens and towels in the laundry room — no need to wash them.
How should I dispose of trash?
All trash must be bagged before disposal. Violation fee: $100
🔐 Safety & Security
Can I open maintenance areas?
No, areas marked for maintenance are off-limits and linked to home monitoring.
When should I turn off the security system?
Turn it off when not needed, as it's linked to emergency services (911).
🤫 Community
Are there quiet hours?
Yes, please observe posted quiet hours to respect our neighbors.
Golden Rule: Please treat our home as if it were your own! 💚